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Monica Mallick

Vice President Global Technical Support and Operations at Smartsheet (NYSE: SMAR)


Enterprise SaaS, on Prem to SaaS transformation, High Tech, eCommerce, BI and data Analytics, EdTech, Cloud, B2B, B2C, B2B2C


Post sales customer journey strategy with segmentation and building global operations across delivering professional services, Technical support, Customer Success, customer education. M&A, customer experience focused business and digital transformation, Business strategy and GTM, comfortable managing to C level and Board.


Pre to Post IPO, Acquisitions, $30M-$500M ARR, mid to late stage startups, Public company, Global International expertise, Building and running teams from 20 to 600

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